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+254799003568

Operation Hours

Mon-Fri 8:00-17:00

NITA/TRN/1806

Redefining Excellence

Peak Premier focuses on human capital development programs through Corporate Training and Consulting Services that enable individuals and businesses grow, develop, improve on human capital for better results

 

About Us

WHO WE ARE

Peak premier is a training and consulting company that partners with organizations to optimize value from Human Resource.

We provide efficient skilled training and business advisory solutions . Our services are aimed at supporting companies and organizations both in private and public sector to achieve their key objectives and maximize performance capabilities through staff skills development for growth and sustainability.

We support organizations make meaningful decisions and undertake initiatives that create value.

Our Vision

To be your preferred training and consulting partner

 

Our Mission

To provide customer centric professional skilled training and consulting solutions that enable our clients to attain sustainable development, growth and excellence.

 

Our Core Values

•Customer focus.
•Team work.
•Professionalism.
•Integrity.
•Innovation

 

Our Purpose

To partner with you in building staff capacity, tools, and strategies to create a healthy work culture and strong business results.

Peak premier will always collaborate with organizations to strategically build the people side of business. It is our aim to deliver consistently high standard customer care for all our clients, providing an excellent human experience in all areas of service.

 

Consulting Services

HR Policies& Procedures Manual
HR Audit / HR Compliance Assessment
Job Evaluation
Corporate Governance & Leadership
Strategic Plans Development
Customer Satisfaction Surveys
Performance Management
Business Service Consulting
Digital Marketing Strategies & Management
Sales Growth Strategy
Consumer Products
Labor relations
Industrial relations management
Our programs

& Course outlines

BRANDING
01. Strategic Planning and Management
02. Transformational Leadership
03. Project Planning
04. Customer Service Excellence
05. Sales Team Management
06. Advanced Selling Skills
07. Tendering, Procurement and Negotiation Skills
08. Performance Management: Management For Results
09. Supervisory Skill Development
10. Effective Communication and Presentation Skills
11. Administrative Development Skills For Administrative Staff
12. Change Management
13. TIME AND STRESS MANAGEMENT FOR PERSONAL EFFECTIVENESS
14. TEAM BUILDING
15. WORK-LIFE WELLBEING
16.EMOTIONAL INTELLIGENCE FOR PROFESSIONALS
17. POWER OF POSITIVE THINKING-PARADIGM SHIFT
18. PERSONALITY PROFILING
19. THE ADVANCED EXECUTIVE PA MASTERCLASS
20. EXECUTIVE PUBLIC SPEAKING AND BUSINESS PRESENTATION SKILLS
21. PERSONAL BRANDING FOR CAREER GROWTH
22. MEETING MANAGEMENT AND MINUTE TAKING SKILLS
23. SOCIAL MEDIA ACCOUNTS MANAGEMENT
24. E-COMMERCE, DIGITAL MARKETING AND CREATIVE DIGITAL DESIGNS
25. DIGITAL / ONLINE STRATEGY DEVELOPMENT
26. Digital Personal Branding
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Our Trainers

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Years Of Experience

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Topics We Cover

Priscilla Wangare

Corporate trainer / Life skills coach, Lead Trainer At Peak Premier Consulting Ltd

Gerishom Okonda

Corporate Trainer, Motivational Speaker, and Team Building Coach

Rosemary N. Maina

Management consultant & Corporate speaker, MBA strategic management I Corporate trainer

Elijah Maina

a certified digital sales, marketing and branding expert, certified both by Google & Hubspot Academies

Jared Raburu

Human resource & management specialist, MBA Human Resource Management I IHRM

MOHAMED ABDI

Human Resource Specialist, MBA Corporate Management I IHRM

MILLICENT ABILA

Digital Communications Strategist and Expert, MBA Corporate Communication I Co-Founder Pace Code Digital Agency.

We provide efficient skilled training and business advisory solutions. We support organizations make meaningful decisions and undertake initiatives that create value.

    1. STRATEGIC PLANNING AND MANAGEMENT
    2. TRANSFORMATIONAL LEADERSHIP
    3.  PROJECT PLANNING
    4. CUSTOMER SERVICE EXCELLENCE
    5. SALES TEAM MANAGEMENT
    6. ADVANCED SELLING SKILLS
    7. TENDERING, PROCUREMENT, AND NEGOTIATION SKILLS
    8. PERFORMANCE MANAGEMENT: MANAGEMENT FOR RESULTS
    9. SUPERVISORY SKILL DEVELOPMENT
    10. EFFECTIVE COMMUNICATION AND PRESENTATION SKILLS
    11. ADMINISTRATIVE DEVELOPMENT SKILLS FOR ADMINISTRATIVE STAFF
    12. CHANGE MANAGEMENT
    13. TIME AND STRESS MANAGEMENT FOR PERSONAL EFFECTIVENESS
    14. TEAM BUILDING
    15. WORK-LIFE WELLBEING
    16. EMOTIONAL INTELLIGENCE FOR PROFESSIONALS
    17. POWER OF POSITIVE THINKING-PARADIGM SHIFT
    18. PERSONALITY PROFILING
    19. THE ADVANCED EXECUTIVE PA MASTERCLASS
    20. EXECUTIVE PUBLIC SPEAKING AND BUSINESS PRESENTATION SKILLS
    21. PERSONAL BRANDING FOR CAREER GROWTH
    22. MEETING MANAGEMENT AND MINUTE TAKING SKILLS
    23. SOCIAL MEDIA ACCOUNTS MANAGEMENT

    24. E-COMMERCE, DIGITAL MARKETING, AND CREATIVE DIGITAL DESIGNS

    25. DIGITAL / ONLINE STRATEGY DEVELOPMENT

    26. DIGITAL PERSONAL BRANDING

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STRATEGIC PLANNING AND MANAGEMENT

  • • Understand and appreciate Strategic Management concepts and processes.
    • Develop and articulate an organizational vision, mission and values, goals, and objectives.
    • Develop a logical framework for programs and projects aimed at attaining objectives and goals.
    • Develop operational plans for implementation that results in the desired outputs, and package the operational plans into a single strategic plan.
    • Understand and manage the implementation process of a strategic plan.

 

 

 

 

 

 

 

 

TRANSFORMATIONAL LEADERSHIP

  • Leadership in the 21st century
  • Leadership styles and applications
  • Emotional intelligence and leadership
  • Effective Leadership communication
  • Driving change and winning team support and ownership
  • Leadership development: coaching, mentorship and effective delegation skills
  • Managing for results: performance-driven leadership
• Translating this direction into actionable plans

PROJECT PLANNING AND MANAGEMENT

  • Identify the key activities in the project life cycle
  • Recognize the components of a project charter and how to appropriately scale them based on the size of a
project
  • Keep projects on track by managing project risks and effectively using a communication plan
  • Capture valuable project lessons and use them to define and improve project management practices within your organization
  • Develop an action plan for continuing to expand your project management knowledge

 

 

 

 

 

• Understanding the business dynamics
• Transforming customers into loyal partners and champions
• Effective customer communications and customer recovery strategies
• Personal effectiveness skills and techniques – goal setting, time management &prioritization
• How to thrive and survive under stress
• Customer service as a strategic driver in business development and sustainability
• Anticipating, identifying and understanding customer needs and expectations
• Handling difficult customer
• Providing Good-Standard customer service
• How to exceed customer expectation for internal and external customers
• Create – a team culture of service excellence
• Effective management of customer complaints

 

SALES TEAM MANAGEMENT

• Effective sales planning 
• Goal and target setting
• Effective sales force recruitment techniques
• Training of trainers – getting your team ready
• Salesforce and field supervision tools and techniques
• Sales for motivation – reward and recognition
• Emotional intelligence and leadership
• Managing for results
• Managing behavior handling poor performance

 

ADVANCED SELLING SKILLS                             

• Interpret prospect needs by conducting a needs analysis
• Master active listening techniques to better connect with & understand clients
• Manage the sales process by understanding where the sale is & how to keep the momentum moving forward
• Master Sales Psychology 101 (mirroring, leading representational bias, tie-downs, & tag-on)
• Negate competitor quotes, while remaining professional
• Deliver presentations that sell
• Handle objections professionally & effectively
• Master highly effective closing techniques
• Follow-up to develop long-term relationships & future business
• Set goals that motivate
• Manage your sales database effectively

 

 

TENDERING, PROCUREMENT, AND NEGOTIATION SKILLS

• Select the right Procurement strategy
• Develop competitive bidding processes
• Evaluate Tenders and Developing Tender evaluation criteria
• Negotiate with suppliers
• Run and administer Tender processes Critical Supply Strategies
• Selecting the right contracting strategy
• Stages in the Tendering process
• Optimizing the supply base
• The process of negotiation
• Risk and business continuity

 

 

 

 

PERFORMANCE MANAGEMENT: MANAGING FOR RESULTS

• Managing For Results    
Ensuring employees can meet their own objectives
Ensuring employees can meet the organization’s objectives
Performance feedback – managing the appraisal process
The performance management concept and initiative
Securing management and employee buy-in for performance management
•  Goal setting and strategy formulation and target setting
•  Removing the obstacles to better performance

 

 

 

SUPERVISORY SKILLS DEVELOPMENT

Managing workplace performance and mistakes
Employee motivation and supervision
Effective communication skills
Employee growth and development
The role of the supervisor
Managing peers and direct reports
Planning activities, hours, scheduling
Taking responsibility for the performance of people working for you
Personal effectiveness – goal setting, time management, and prioritization, stress management
Conflict resolution and management

 

 

 

 

 

 

EFFECTIVE COMMUNICATIONS AND PRESENTATION SKILLS

• Effective listening skills & Asking good questions
Meetings and group dynamics
Body language & Effective presentation skills
Email communication and etiquette
Effective telephone communication
Communication as a leadership and performance tool
Public speaking skills and techniques
Verbal and nonverbal communication

 

 

 

 

ADMINISTRATIVE DEVELOPMENT SKILLS FOR ADMINISTRATIVE STAFF

  • The Office
  • The Role and Functions of the Office
  • Productivity and the Administrator’s Evolving Role
  • Matching Business Goals with Administrative Support Goals
  • Managing Information for Office Productivity Excellence
  • Office Productivity through Effective Task Management
  • Planning and Scheduling of Office Work
  • Increase Your Administrative Effectiveness through Organized Methods and Systems
  • File and Find Information Fast
  • Dealing with Information Overload in the Office
  • Limiting Interruptions in the Office
  • Communicating Positively for Better Results

 

 

 

CHANGE MANAGEMENT

• The definition of “Change”
The four ways to deal with change
Employee reactions to change
Overcoming resistance
Leading the change process and managing the change journey
Identifying and developing change champions
Effective change communication
How to make change work for the business

 

 

 

TIME AND STRESS MANAGEMENT FOR PERSONAL EFFECTIVENESS

  • What is Stress? Causes and symptoms.
  • Stress management strategies
  • Identification of Time Wasters
  • Taking Control of Your Time
  • Time Analysis: Task Identification
  • Task Analysis and prioritization

 

 

 

TEAM BUILDING

• Definition of a “team”

Team formation and management

Experiential team building activities

Team leadership and developing one-to-one relationships

Motivation and Change within a team

Identifying “team” projects

Embracing and managing team and individual divers

 

 

 

 

 

WORK-LIFE WELLBEING

  • Managing the responsibilities of your role
  • Wheel of life
  • Goal setting
  • My health my wealth
  • Personal grooming
  • The personal financial planning process

 

 

EMOTIONAL INTELLIGENCE FOR PROFESSIONALS

  • Applying emotional intelligence to relationship building
  • Awareness of the cycle of emotional intelligence
  • Identify the benefits of having higher emotional intelligence
  • Learn the four core skills required to practice emotional intelligence
  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
  • Successfully communicate with others in a non-verbal manner
  • Verbally communicate with others with emotional awareness
  • Master tools to regulate and gain control of your own emotions
  • Balance optimism and pessimism to impact others experience
  • Relate and implement these concepts and techniques in the workplace

 

 

POWER OF POSITIVE THINKING-PARADIGM SHIFT

  • Strategic thinking towards the job role
  • How to identify negative thinking and common negative thought patterns.
  • The link between thinking and actions.
  • Understand the impact that negative thinking has on performance.
  • Anticipating and thriving in change and dynamism
  • Recognize the importance of attitude
  • Developing your attitude attributes
  • Learning the power of attitude
  • Identify attitude origins and influences
  • Apply the principles that lead to positive attitudes
  • Sell the benefits of performance
  • Take responsibility for your attitude, your actions, and your results
•   Take specific actions that will lead to a positive attitude

 

 

 

PERSONALITY PROFILING

  • The history of personality profiling
  • The power of perception
  • The shape of personality
  • Identifying your style
  • Recognizing the styles of others
  • Giving and receiving feedback
  • The Johari Window
  • Team consequences of individual preferences
  • Trigger points
  • Helping and stretching people
  • Adapting and connecting techniques
  • Utilizing diversity

 

THE ADVANCED EXECUTIVE PA MASTERCLASS

  • Learn How To Develop A Powerful Strategic Partnership With Your Executive
  • Create a Positive Attitude
  • Increase Self And Others Awareness Through Emotional Intelligence
  • Create Lasting Positive First Impression
  • Effective Communication Skills
  • Critical Thinking And Problem Solving
  • Project Planning
  • Building A Notable Personal Brand To Progress Your Career
  • Time-Saving Email Management Automation System
  • Formula For Influencing Management
  • Executive’s Diary Management
  • Identify And Deal With Time Stealers
  • Prioritize The Demands Of Multiple Managers
  • Win-Win Negotiation Strategies

 

EXECUTIVE PUBLIC SPEAKING AND BUSINESS PRESENTATION SKILLS

  • Preparation tactics that build your confidence and set you up for success
  • Establishing your credibility and exhibiting competence
  • Powerful presentation pointers
  • Organizing your script and presentation package plus the fundamental Dos and Donts
  • Body Language – competent use of gestures/ facial expressions/pauses
  • Speaking with passion, dressing for the occasion
  • Manage your nerves and exude confidence
  • Establish rapport and engage your audience
  • Plan, prepare and structure presentations effectively
  • Deliver professionally; with style, passion, and impact
  • Design and make powerful, compelling PowerPoint presentations

 

PERSONAL BRANDING FOR CAREER GROWTH

  • Do You Need To Brand Yourself?
  • Real-Life Case Studies of Personal Branding Successes and Failures
  • Personal Branding Elements and Definition
  • Build Your Personal Brand in 7 Steps
  • Your Brand Mission and Values
  • Your Brand Skills and Experiences
  • Who Are You? What Do You Do? How Do You Create Value For Others?
  • Embedding Personal Excellence Into Your Brand
  • Branding  Your Professional Image and presence
  • Branding Your Online Presence and Communication Style
  • Your Brand Story: How To Differentiate Your Personal Brand
  • Developing Your Brand Tagline
  • Building Your Network To Boost Your Brand and Linking Everything Together
  • Finding A Partner Or Coach To Help You Succeed

 

MEETING MANAGEMENT AND MINUTE TAKING SKILLS   

  • Understand the importance of running effective meetings
  • key components of effective meetings and factors that cause meetings to fail
  • Understand the different ways that you as an employee can influence the
effectiveness of meetings
  • Use the material presented to develop a procedure for effective meetings
  • Identify types of meetings and recognize their potential impact on the business
of your organization
  • Three objectives of meetings and agendas
  • Minute requirements for formal vs. informal meetings
  • The role the minute taker plays in the process
  • Definition of minutes and purpose
  • How best to organize yourself: Before; During; After the meeting
  • Appropriate writing style
  • What to record and what to ignore
  • Making the most of available tools
  • Important variables to be on the lookout for
  • Four types of participants at meetings
  • Listening skills

 

 

 SOCIAL MEDIA ACCOUNTS MANAGEMENT

• Introduction to Social Media Accounts
• Social Media Accounts Management Process
• Digital Strategy and Content Creation
• New media research on topics of interest
• Continuous assessment, review and enhancement of media monitoring and analysis

 

 

 

 

 

 

E-COMMERCE DIGITAL MARKETING AND CREATIVE DIGITAL DESIGNS

• What is E-commerce?
• Digital marketing for e-commerce
• Difference between e-commerce and digital marketing
• Types of E-Commerce marketing
• E-commerce marketing strategy
• Types of creative digital designs
• Digital marketing adoption for companies

 

 

 

DIGITAL/ ONLINE STRATEGY DEVELOPMENT

• How to structure a plan? definition
• Understanding digital strategies
• Success factors of a digital strategy
• Digital Strategy should be built on reviewing 7 core capabilities

 

 

 

 

 DIGITAL PERSONAL BRANDING 

• How to update your social media accounts
• Identifying your area of expertise
• Creating and curating engaging content
• Keeping your brand, image and tone consistent
• Living your brand

 

 

 

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